Unable to Validate Issuer using a PreStage Enrollment, or Apple Configurator and an Enrollment URL This article explains the workaround to perform when mobile devices fail to enroll using a PreStage enrollment, or Apple Configurator and an enrollment URL.
Migrating Users If you have upgraded from the Casper Suite v9.2x or earlier and want to integrate with VPP and utilize the Users tab, you must first complete the user migration process. This article explains the user migration process.
Changing Specific Accounts in the JSS and the MySQL Database This article provides information on changing specific account usernames and passwords in the JSS and the MySQL database.
Integrating with Apple's Device Enrollment Program This article explains the steps needed before integrating the JSS with Apple's Device Enrollment Program.
Troubleshooting JAMF Distribution Server (JDS) Connection Issues on OS X v10.9 and v10.9.1 This article addresses JAMF Distribution Server (JDS) connection issues on OS X v10.9 and v10.9.1.
Casper Remote Error: An Incorrect Username/Password is Entered for this Computer This article explains why the error, "An incorrect username/password is entered for this computer" may appear when attempting to use Casper Remote to perform management tasks on computers. It also explains a workaround.
Backing Up a Third-Party SSL Certificate Before Upgrading the JSS to v8.x on Linux If you are using a third-party SSL certificate, the JSS Installer for Linux v8.x fails to back up and restore the SSL certificate when upgrading the JSS. This article lists some files that should be manually backed up and restored and their locations.
Displaying the JSS Localization Text in English This article explains how to display the JSS v9.0 or later localization text in English instead of the primary language set in System Preferences on the computer.
Manually Replicating Packages from a File Share Distribution Point to a Root JDS Instance This article explains how to manually replicate packages from a file share distribution point to a root JAMF Distribution Server (JDS) instance. This saves hard drive space and time by bypassing the sync to Tomcat and MySQL that occurs when replication is done using Casper Admin.
Reverting to a Previous Version of the JSS after a Failed Upgrade This article explains how to revert to a previous version of the JSS after a failed upgrade.