Articles

1302 views
Migrating Users If you have upgraded from the Casper Suite v9.2x or earlier and want to integrate with VPP and utilize the Users tab, you must first complete the user migration process. This article explains the user migration process.
781 views
Changing Specific Accounts in the JSS and the MySQL Database This article provides information on changing specific account usernames and passwords in the JSS and the MySQL database.
1245 views
Integrating with Apple's Device Enrollment Program This article explains the steps needed before integrating the JSS with Apple's Device Enrollment Program.
1178 views
Troubleshooting JAMF Distribution Server (JDS) Connection Issues on OS X v10.9 and v10.9.1 This article addresses JAMF Distribution Server (JDS) connection issues on OS X v10.9 and v10.9.1.
880 views
Casper Remote Error: An Incorrect Username/Password is Entered for this Computer This article explains why the error, "An incorrect username/password is entered for this computer" may appear when attempting to use Casper Remote to perform management tasks on computers. It also explains a workaround.
370 views
Backing Up a Third-Party SSL Certificate Before Upgrading the JSS to v8.x on Linux If you are using a third-party SSL certificate, the JSS Installer for Linux v8.x fails to back up and restore the SSL certificate when upgrading the JSS. This article lists some files that should be manually backed up and restored and their locations.
378 views
Displaying the JSS Localization Text in English This article explains how to display the JSS v9.0 or later localization text in English instead of the primary language set in System Preferences on the computer.
1511 views
Manually Replicating Packages from a File Share Distribution Point to a Root JDS Instance This article explains how to manually replicate packages from a file share distribution point to a root JAMF Distribution Server (JDS) instance. This saves hard drive space and time by bypassing the sync to Tomcat and MySQL that occurs when replication is done using Casper Admin.
1391 views
Reverting to a Previous Version of the JSS after a Failed Upgrade This article explains how to revert to a previous version of the JSS after a failed upgrade.
2180 views
Troubleshooting the "JSS Startup Suspended" Issues This article explains the reasons why you would receive a fatal error message.